Privacy Policy

Introduction
Alembika is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

Information We Collect
We collect several types of information from and about users of our website, including:

  • Personal identification information (name, email address, phone number, shipping address)
  • Payment information (processed securely through our payment providers)
  • Order history and purchase details
  • Technical data (IP address, browser type, device information, browsing actions)
  • Cookie data and usage statistics

How We Use Your Information
We use information that we collect about you or that you provide to us:

  • To process and fulfill your orders
  • To manage your account and provide customer support
  • To communicate with you about orders, products, services, and promotions
  • To improve our website, products, and customer service
  • To prevent fraudulent transactions and monitor against theft
  • To comply with legal obligations

Data Sharing and Disclosure
We may share your personal information with:

  • Service providers who perform services on our behalf (payment processing, shipping, marketing)
  • Business partners and affiliates
  • Legal and regulatory authorities when required by law
  • Third parties in connection with a business transaction

Your Rights
You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request transfer of your data to another service
  • Withdraw consent at any time

Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers and encrypted using SSL technology.

Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

International Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to Our Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: shopalembika.com

California Privacy Rights
California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

GDPR Compliance
For users in the European Economic Area, we process your personal data in accordance with the General Data Protection Regulation (GDPR).